Microsoft Cloud Partner · Microsoft Teams
TEAMS

Microsoft Teams — One Place for Office, Plant, and Remote Teams to Work

Voice, video, chat, and workflow approvals in one governed platform — deployed and licensed correctly for both desk-based staff and frontline plant and warehouse workers.

✓ Microsoft Cloud Partner ✓ Enterprise Voice & Video ✓ Frontline Worker Licensing ✓ Dynamics 365 & Power Automate Integration
1
Platform for Chat, Calls & Meetings
30%+
Reported Reduction in Internal Email Volume
24/7
Access Across Office, Plant & Remote Teams
Shared Channels
Direct Collaboration with External Partners
What is Microsoft Teams?

More Than Chat — A Governed Collaboration Hub

Many organizations use Teams for chat and meetings but miss what it can replace: phone systems, shared drives, and disconnected approval emails. Woongjin configures Teams as a true collaboration hub, connected to Dynamics 365 and Power Automate.

01

Enterprise Voice & Video

Replace legacy phone systems and video tools with one platform.

  • Cloud-based enterprise calling
  • HD video meetings & webinars
  • Call queues & auto attendants
  • Meeting recordings & transcripts
VOICE
02

Frontline Worker Access

Extend Teams to plant and warehouse staff cost-effectively.

  • Frontline Worker licensing
  • Shift scheduling & shift chat
  • Mobile-first app experience
  • Task publishing to frontline teams
FRONTLINE
03

External Collaboration

Work directly with suppliers, customers, and partners.

  • Shared channels with external organizations
  • Guest access with governed permissions
  • Secure file sharing in shared channels
  • No need to add partners as full users
EXTERNAL
04

Workflow Integration

Bring approvals and dashboards directly into Teams.

  • Power Automate-driven approvals in Teams
  • Embedded Power BI dashboards
  • Dynamics 365 notifications & records
  • Custom Teams apps for internal processes
INTEGRATION
Common Challenges

Problems a Proper Teams Rollout Solves

The Challenge

Plant and warehouse staff are left out of company communication

Frontline workers miss company updates because they don't have a company email account or desktop license.

The Solution

Frontline Worker Licensing

Cost-effective Teams access for plant and warehouse staff, with a mobile-first experience built for shift work.

The Challenge

Suppliers and customers require separate tools to collaborate

Sharing files and coordinating with external partners means juggling email, personal chat apps, or shared drives outside company control.

The Solution

Governed Shared Channels

Collaborate directly with external partners inside Teams, with full control over permissions and file access.

The Challenge

Approvals and notifications still live in email

Purchase approvals, quality alerts, and ERP notifications get lost in a crowded inbox.

The Solution

Embedded Workflow & Dashboards

Power Automate approvals and Power BI dashboards surface directly inside Teams, where people already are.

Key Capabilities

Teams Configured for Manufacturing & Distribution

Teams features Woongjin configures most often for clients with mixed office and frontline workforces.

Enterprise Voice

Cloud calling that can replace a legacy PBX or phone system entirely.

Shift Management

Scheduling, shift swaps, and shift-based chat for plant and warehouse teams.

Shared Channels with Partners

Collaborate with suppliers or customers without adding them as internal users.

Custom Teams Apps

Purpose-built apps and tabs surfaced directly inside Teams for specific workflows.

Meeting Governance

Recording, transcription, and retention policies configured for compliance.

Device Management

Shared devices, kiosks, and displays configured for plant floor use.

FAQ

Questions About Microsoft Teams

Can plant and warehouse staff use Teams without a full desktop license?

Yes. Microsoft 365 Frontline Worker licensing provides cost-effective access to Teams, shift scheduling, and core apps for staff who don't need the full desktop suite.

Can Teams replace our existing phone system?

In many cases, yes. Teams Phone provides enterprise calling, auto attendants, and call queues that can replace a legacy PBX, which Woongjin can assess as part of a Teams rollout.

How do we collaborate with suppliers or customers securely?

Shared channels let you collaborate directly with external organizations inside Teams, with governed permissions, without adding them as full internal users.

Does Teams connect to our Dynamics 365 or ERP system?

Yes. Woongjin can surface Dynamics 365 notifications, records, and Power BI dashboards directly inside Teams, and route ERP approvals through Power Automate.

Ready to Bring Your Whole Workforce Onto One Platform?

Book a free 30-minute Teams rollout assessment, including frontline worker licensing options.

✓ No obligation   ✓ Fixed-price quotes available   ✓ Microsoft Cloud Partner